CIF - Code of Practice

CIF Code of Practice

The following public declaration information is the latest available.

Corporate name:	Fasthosts Internet Ltd trading as Rise
Operating Address:	Discovery House 154 Southgate Street Gloucester GL1 2EX 08445 832 500
Date of Formation:	26/10/1998
Alternative trading names:	Rise
Websites used by company:	www.rise.co
Registration number:	3656438 (Registered in England)
Ownership:	Owned by Fasthosts Internet Limited, part of United Internet AG Discovery House 154 Southgate Street Gloucester GL1 2EX
Directors:	Andy Burton - Chief Executive Officer Simon Yeoman - General Manager Ian Stephens - Chief Finance Officer James Henigan - Rise Managing Director Rainer Straeter - Technical Development Director Stacey Ings - Human Resources Director

Executive Management

Andrew Burton	Chief Executive Officer
Ian Stephens	Chief Financial Officer

Full Scope of Operations

Countries with local operations:	United Kingdom
Countries with data centers:	United Kingdom
Data Location	All data held is held in Rise wholly owned Data centres within the EU.
Scope of Services:	DataCenter on Demand™ (DCoD) Network Solution Firewall VLAN VPN (Site to Site) VPN (Remote Access) IT Solution Virtual Servers Physical Servers Licenses & Media Microsoft Applications Vision - Disaster Recovery Application
Security Control Transparency with the Cloud Security Alliance	Rise has not completed the Consensus Initiative Questionnaire from the Cloud Security Alliance
Other Extended Commitments to Code of Practice Principles	Rise is working towards ISO 27001 (Information Security Compliant) certification.
Technology Commitments	Rise is a certified Microsoft Gold Partner (Server) and Microsoft Silver Partner (Hosting).
Existing Certificates	None
Industry Association Memberships	Rise is a founder member of the Cloud Industry Forum and a member of the Federation Against Software Theft.

Compliance with Code

Rise is committed to complying with the Code of Practice for Service Providers and this public statement is made in evidence of that position.

Rise has completed the Self-Certification against the 'Code of Practice for Cloud Service Providers' (the 'Code') of the Cloud Industry Forum ('CIF', at www. cloudindustryforum.org), which the mark below demonstrates. Clicking on the mark will take you to the CIF website where supporting information for this Certification is available.

Rise is committed to the Code. One of the main objectives of the Code is to help ensure disclosure of essential information so that consumers of Cloud Services can make better business decisions based on this information. The information on this page addresses the public disclosure requirements of the Code.

NOTICE: While Rise has made the commitment to the Code and has been self certified as compliant with the Code, customers/third parties shall note that information or certification provided by the Cloud Industry Forum does not constitute advice from or endorsement by the Cloud Industry Forum. The Cloud Industry Forum disclaims any and all liability arising out of the use of services or otherwise of certified organizations. Where disclosed information or capabilities as specified by the Code of Practice are essential in purchasing cloud services from a certified organization, it/these should be cited contractually. Professional advice appropriate to specific circumstances should always be obtained.

Third-Party Coverage of Code

Rise develops its infrastructure services in-house; certain products are provided in partnership with key third party vendors. Rise accepts responsibility for the provision of its infrastructure services, including any technical failures of third party vendors that provide services/hardware to us.

Rise's responsibility to Partners and direct Customers is subject to contractual agreement and associated terms and conditions. In respect of contractual liability, such liability will be limited and Partners and direct Customers are required to undertake their own areas of responsibility, for example, back-ups as detailed in our Terms of Service.

Due to the nature of our infrastructure services, Rise suppliers and third party vendors have no direct responsibility to our Partners or direct Customers.

For the avoidance of doubt, the contractual relationship is between Rise and the Partner and, therefore, Rise is under no obligation or liability to customers of Partners. Any requests from a customer of a Partner will be reviewed on an individual basis and in association with the Partner.

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